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NAILSEXPRESS
Official Policy

Privacy Policy

Your privacy and trust are our highest priority. Learn how Nails Express protects your personal information.

Last Updated: July 24, 2026

1. Information We Collect

When you book appointments, create an account, interact with our AI Receptionist (Linda), or use our web and mobile applications, we may collect the following information:

  • Personal Identification: Name, phone number, email address, and account login credentials.
  • Appointment Data: Requested services, date/time preferences, technician choices, and custom service notes.
  • Payment Information: Processed securely via Stripe. We do not store full credit card numbers on our servers.

2. How We Use Your Data

Your information is strictly used to deliver superior salon services and maintain seamless appointment scheduling:

Appointment Scheduling

Confirming, rescheduling, and sending SMS/email booking notifications.

Linda AI Receptionist

Providing instant answers to service questions and slot availability.

Loyalty & Rewards

Tracking reward points, gift card balances, and member perks.

Security & Audit

Preventing unauthorized logins and fraudulent booking requests.

3. Third-Party Integrations

We never sell or rent your personal data. We utilize industry-leading cloud service providers to power our infrastructure:

  • Firebase (Google Cloud): Encrypted database storage, authentication, and security rules.
  • Stripe: PCI-compliant payment card processing.
  • Google & Meta APIs: Optional social login authentication and store location maps.

4. Cookies & Session Storage

Our website uses essential cookies and local browser storage to keep you logged in, save your dark/light theme preferences, and maintain appointment draft details. You can disable cookies in your browser settings at any time.

5. Your Rights & Data Deletion

You have full rights over your personal data. You may request access to, correction of, or complete deletion of your account and booking records by emailing our privacy team.

Contact Our Privacy Team

If you have any questions regarding this Privacy Policy or data protection, please reach out to us:

Salon: Nails Express Luxury Salon

Address: 1560 Hustonville Rd #345, Danville, KY 40422

Phone: (859) 123-4567

Email: [email protected]